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— Dan Brown"Most clients expect experience design to be a discrete activity, solving all their problems with a single functional specification or a single research study. It must be an ongoing effort, a process of continually learning about users, responding to their behaviors, and evolving the product or service."
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I am well pleased with what I hear of you: The principal Satisfaction I can expect in Life, in future will be in your good Behavior and that of my other Children. My Hopes from all of you are very agreable. God grant, I may not be disappointed.
— John Adams
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It is not virtuous in any way to put yourself down, or to punish yourself, because you do not feel you have lived up to your best behavior at any given time.
— Seth
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