"This is something that Randi Weingarten said to me when I interviewed her once, which I think I quote in chapter nine. She talks about how only 7 percent of private sector workers in the American economy are in unions. So all the protections that teachers have that are due to collective bargaining - including generous pensions, generous health plans, limits to what they can be asked to do after school and in the summers - all of those things are sources of resentment to the public. And I think that politicians have played off of that quite effectively."