"That's actually one of the most disappointing things about doing user interviews and user feedback, which is why I think... people don't do it. You're going to get negative news about your favorite pet feature most of the time."

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By the end of your incredibly arduous, disappointing, stressful journey, you will be your true self, in a place where you belong, with friends who truly understand you and bring all sorts of opportunities your way.

— Martha Beck