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— Harvey Mackay"There's a place in the world for any business that takes care of its customers-after the sale."
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Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she or he only focuses on the garment hanging on the rail in the store.
— Giorgio Armani
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You are allowed to do this - don't worry about the rules, don't worry about getting into trouble, your job is to take care of the customer. Your job is to make the person leave happy.
— John E. Pepper, Jr.
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