Inspirational Customer Service Quotes

If we don't take care of our customers, someone else will.

Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.

The nature of any human being, certainly anyone on Wall Street, is 'the better deal you give the customer, the worse deal it is for you'.

There's a place in the world for any business that takes care of its customers-after the sale.

Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she or he only focuses on the garment hanging on the rail in the store.

Customers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive.

It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.

Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity.

If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

It's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it's all about numbers, numbers, numbers.

There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.

The most important thing in communication is hearing what isn't said.

There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that somebody feels good about them!

Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

Nobody cares how much you know, until they know how much you care.

There are no traffic jams along the extra mile.

Being on par in terms of price and quality only gets you into the game. Service wins the game.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Know what your customers want most and what your company does best. Focus on where those two meet.

The goal as a company is to have customer service that is not just the best, but legendary.

Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

If you're not serving the customer, your job is to be serving someone who is.

Profit in business comes from repeat customers

Excellent firms don't believe in excellence - only in constant improvement and constant change.

The purpose of a business is to create a customer.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

Do what you do so well that they will want to see it again and bring their friends.

There is only one boss. The customer.

Unless you have 100% customer satisfaction, you must improve.

The longer you wait, the harder it is to provide outstanding customer service.

If you don't genuinely like your customers, chances are they won't buy.

Every great business is built on friendship.

Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

Customer satisfaction is worthless. Customer loyalty is priceless.

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

If you want to be creative in your company, your career, your life, all it takes is one easy step...the extra one. When you encounter a familiar plan, you just ask one question: "What ELSE could we do?"

Every company's greatest assets are its customers, because without customers there is no company.

Don't find fault, find a remedy.

The only way to be truly satisfied is to do what you believe is great work

Do right. Do your best. Treat others as you want to be treated.

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

The best way to find yourself is to lose yourself in the service of others.

Kind words can be short and easy to speak, but their echoes are truly endless.

A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.

Always do more than is required of you.

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

Seek first to understand, then to be understood.