"If physicists could not quote in the text, they would not feel that much was lost with respect to advancement of knowledge of the natural world. If historians could not quote, they would deem it a disastrous impediment to the communication of knowledge about the past. A luxury for physicists, quotation is a necessity for historians, indispensable to historiography."

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Achieving vulnerability-based trust (where team members have overcome their need for invulnerability) is difficult because in the course of career advancement and education, most successful people learn to be competitive with their peers, and protective of their reputations. It is a challenge for them to turn those instincts off for the good of the team, but that is exactly what is required.

— Patrick Lencioni