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— Margaret Atwood"As I was whizzing around the United States on yet another demented book tour, getting up at four in the morning to catch planes, doing two cities a day, eating the Pringle food object out of the mini-bar at night as I crawled around on the hotel room floor, too tired even to phone room service, I thought, 'There must be a better way of doing this'."
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There are companies which are prepared to change the way they work. They realize that nothing can be based on what used to be, that there is a better way. But, 99 percent of companies are not ready, [they are] caught in an industrial Jurassic Park.
— Ricardo Semler
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In poor countries, we still need better ways to measure the effectiveness of the many government workers providing health services. They are the crucial link bringing tools such as vaccines and education to the people who need them most. How well trained are they? Are they showing up to work?
— Bill Gates
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