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"The starting point is to create a qualitative understanding of market drivers. You need to get into the head of the consumer and be able to tell her story. It is both art and science. The purpose of the market map is to define dissatisfactions, hopes, dreams and fears. Winning solutions respond to the distinct and specific needs of a group of consumers."

— Michael J. Silverstein
michael j. silverstein Quotes Starting,Starting Point,Groups

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Michael J. Silverstein
Starting
Starting Point
Groups
Drivers
Maps
Solutions
Dissatisfaction
Art And Science
Hopes Dreams
Qualitative

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The Mona Lisa, to me, is the greatest emotional painting ever done. The way the smile flickers makes it a work of both art and science, because Leonardo understood optics, and the muscles of the lips, and how light strikes the eye - all of it goes into making the Mona Lisa's smile so mysterious and elusive.

— Walter Isaacson

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In almost every professional field, in business and in the arts and sciences, women are still treated as second-class citizens. It would be a great service to tell girls who plan to work in society to expect this subtle, uncomfortable discrimination-tell them not to be quiet, and hope it will go away, but fight it. A girl should not expect special privileges because of her sex, but neither should she "adjust" to prejudice and discrimination.

— Betty Friedan

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