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— W. Edwards Deming"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."
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Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.
— Gary Comer
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
— Jeff Bezos
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