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Quality performance starts with a positive attitude.
Sep 19, 2025
The only way to build a good company is one satisfied customer at a time. However, to build a great company, we must add one raving fan at a time. The difference is this...a satisfied customer will come back, but a raving fan not only comes back, but becomes part of your sales team. There's a big difference!
I got lucky because I never gave up the search. Are you quitting too soon? Or are you willing to pursue luck with a vengeance?
Prospecting - Find the man with the problem.
The Giants are usually described as rag tag, kind of a great garage sale team, and the Democrats are described as the Mommies to the Republican Daddies; and everyone hates the mommies, but wait, wait - I didn't intend to get into the pathos and thrill of being a Democratic Giants fan.
Don't watch the clock; do what it does. Keep going.
Opportunities are usually disguised as hard work, so most people don't recognize them.
Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.' Not only will you succeed in sales, you will succeed in life.
There is little success where there is little laughter.
One of the best predictors of ultimate success in either sales or non - sales selling isn't natural talent or even industry expertise, but how you explain your failures and rejections.
The best sales questions have your expertise wrapped into them.
For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough.
Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.
Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.
It is not necessary to do extraordinary things to get extraordinary results.
No growth hack, brilliant marketing idea, or sales team can save you long term if you don't have a sufficiently good product.
If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
Internalize the Golden Rule of sales that says: All things being equal, people will do business with, and refer business to, those people they know, like and trust.
Mediocre products with great sales teams always beat great products with mediocre sales teams.
Motivation will almost always beat mere talent.
You just can't beat the person who never gives up.
The majority of men meet with failure because of their lack of persistence in creating new plans to take the place of those which fail.
Well understand this! If you want to join our sales team; I don't need pillion riders; I need high drivers who grasp the handle-bars.
You will never 'find' time for anything. If you want time, you must make it.
Don’t be afraid to give up the good for the great.
Lead me, follow me, or get out of my way.
The successful warrior is the average man, with laser-like focus.
I attribute my success to this - I never gave or took any excuse.
We cannot solve our problems with the same thinking we used when we created them.
Sales are contingent upon the attitude of the salesman - not the attitude of the prospect.
Your attitude, not your aptitude, will determine your altitude.
It's easier to explain price once than to apologize for quality forever.
Everything you've ever wanted is on the other side of fear.
If you're offered a seat on a rocket ship, don't ask what seat! Just get on.
Don't wish it were easier, wish you were better.
You see things; and you say, ‘Why?’ But I dream things that never were; and I say, ‘Why not?
Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.
Tough times never last, but tough people do.
You miss 100% of the shots you don't take.
Nothing is impossible, the word itself says 'I'm possible'!
Be miserable. Or motivate yourself. Whatever has to be done, it's always your choice.
Setting goals is the first step in turning the invisible into the visible.
There are no shortcuts to any place worth going.
Talent wins games, but teamwork and intelligence wins championships.
Outstanding people have one thing in common: an absolute sense of mission
Do not let what you cannot do interfere with what you can do.
Courage is the ability to go from failure to failure with enthusiasm.
Act as if what you do makes a difference. It does.
We are what we repeatedly do. Excellence, then, is not an act, but a habit.
The harder the conflict, the more glorious the triumph.